Top quality, all-round support for our customers,
Environmental protection and constant prices are what set us apart.
The then Starhosting company bought various web hosting companies in 2015 and 2016 such as Techwesthosting in Canada, Swisswhosting from Switzerland, Direbyte from Singapore and ORC Webhosting GmbH from Zurich. All companies were then integrated into the latter and the company was renamed from Starhosting to ORC Webhosting GmbH.
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Awarded several times as a Top20 hoster in German-speaking countries
ORC Webhosting is one of the top 20 web hosting companies in German-speaking countries. It is not the size that is measured, but the quality, support and availability of the server. ORC Webhosting GmbH prevailed against over 800 web hosts in these tests.
Not only climate-neutral web hosting, but the whole company is climate-neutral. The company does not own any vehicles because we only travel to appointments by train, we do not send anything by post but only by e-mail, etc.
As a leading Swiss web host, taking responsibility for the environment means increasingly getting electricity from renewable energy sources. ORC Webhosting GmbH only uses electricity from renewable sources to supply the server with energy. The environmental partner is the TÜV-certified NaturEnergie AG, which generates green electricity from 100 percent carbon dioxide-free and environmentally friendly hydropower. From an ecological point of view, the energy generated from running water is one of the gentlest forms of electricity generation for our climate-neutral web hosting.
A competent team of service technicians ensures the security of the hardware around the clock. Comprehensive fire protection, constant air conditioning and power supply as well as strict access controls are guaranteed. The servers of ORC Webhosting GmbH are among the most powerful, secure and sustainable systems in the world and are ISO 27001 certified.
In addition, our servers are operated with 100% green electricity, carbon dioxide-free and environmentally friendly from pure hydropower. Not only particularly gentle on the environment, but also for our good conscience and that of our customers.
If, despite the ease of use, our customers have a question or don't know what to do, they can reach our support staff personally seven days a week by phone, live chat or email. Our friendly employees answer all inquiries immediately, before a real problem can even arise. That saves time, money and, above all, it saves your nerves. This personal service is what sets us apart. At ORC Webhosting GmbH, our customers communicate with motivated, competent employees. And that in direct dialogue without agonizing long waiting loops or bureaucratic opening times. We are there for our customers when they need us.
The specialist magazine cmm360.ch Contact Management Magazin tested the support services of the web hosting providers and ORC Webhosting emerged as the winner.
You can read or order the magazine here: https://www.cmm360.ch/cmm360-online-magazine
Read the test report here:
In the cmm360, Swiss hotlines are put through their paces and tested for service level and competence. In line with the topic of this issue, we tested the services of Swiss web hosting providers in our part 35.
The new company website is lavishly designed, the private blog should go online or important emails have to be sent or received. And then the worst-case scenario! Something is not working because you probably overlooked a little something yourself, did not make an update or did not activate a spam filter. Most of the time it happens to you at the wrong time, on the weekend or in the evening. Who can you ask? Who can help you quickly and easily so that the dream of your own website and online communication does not burst? - Happy all those who know a hosting partner at their side in such a situation, who is at their side quickly, competently and almost around the clock, like our test winner ORC Webhosting.
Fast reaction times as well as the competence of the employees are the hallmarks of the service of web hosting providers. On the other hand, clear differences can be seen in the friendliness of the employees as well as in closing orientation and farewell. However, the following three services from web hosting providers received above-average positive results: ORC Webhosting, Hostfactory and ServerTown are the top three service champions among web hosting providers. Very high friendliness of the employees, quick identification of needs and hidden concerns, solution orientation and customer-oriented and active conversation clearly stand out from the average.