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How to create email accounts in cPanel?

Introduction

Sending an electronic message from one domain to another is often referred to as sending electronic mail, or e-mail for short. Of course, the e-mail service is much more complex than that. In order to transmit a single eMail from one email address to another, a whole series of complex operations are required. Let's start with the basic requirement for the Sending a message - with the e-mail account create.

Email accounts aren't created by default, which means that you'll have to create them and, of course, manage them before you can actually send emails. For this reason, cPanel provides the right tools to easily manage all the email accounts associated with the domains hosted on your web hosting account with us. In the following lines of this tutorial, we will go into detail on how you can use cPanel to create your eMail accounts. Quite at the end we also have a Video built in.

Accessing the Email Accounts feature in cPanel

Before you can start creating your email accounts, you will first need to log into the cPanel of your web hosting account. You can do this by following another tutorial we have published - "Log in to cPanel«.

Once you are logged into the cPanel service, you should be able to find the "Email Accounts" function in the "Email" function group.

Create an eMail KOnto in cPanel
Create an eMail KOnto in cPanel

You will then be redirected to a separate page called "Email Accounts" where you manage all your email accounts.

Create a new email account

Let's start with creating a new email account. The process is relatively simple and all you have to do is click the "Create" button located on the right side of the page.

create email account
Click on the CREATE button

This action will take you to a new page where you will need to make some settings before your new email account can be created. Let's go through them one by one:

Username: Enter the username for your email account here. When creating your username, please note that you only need to enter the part of the username that comes before the "@" sign. If you have only one domain, it will be displayed automatically. However, if you have multiple domains or subdomains associated with your web hosting account, you can select for which one you want to create an email account.

Security (new for password): This option allows you to either set the password for your email account now, or if you prefer, cPanel will send you an email with a password configuration link that allows you to configure the password separately.

Password: The password for your email account. You can also use the "Create" button to generate a secure password for your email account.

Storage space: The total disk space that this email account will take up.

Automatic creation of folders for sub-addresses: An email account can be created with the "+" character in the username. For example admin+dokumente@orcwebhosting.ch. cPanel enables automatic creation of a separate folder when such an account is detected. The name of the folder is usually the string after the "+" character. In our example, this would be the "Documents" folder.

Send welcome email with instructions on how to set up email clients: This option allows cPanel to send an email to the created email account once the creation process is complete. The email will contain further information on how to set up the email account in an email client.

Fill in the required fields and click create
Fill in the required fields and click create

Finally, please click the "Create" button at the bottom of the form to successfully create your new email account. Please note that the interface of this page may vary depending on the cPanel version you are using.

Once your new email account is created, it will be listed on the Email Accounts page.

email accounts list

If for some reason the email account is not listed, you should either watch for error messages (these are usually displayed as notifications in the upper right corner of the page) or contact our support team so we can investigate and resolve the issue for you.

Delete an existing email account

Deleting an email account is even easier than creating it. To delete an email account, you need to be on the "Email Accounts" page, where you should see a clear table with all existing email accounts. In this table, just find the email account you want to delete, click on the small blue angle right in front of the email account and click on the "DELETE" button.

Delete an existing email account

Please note that when you delete an email account, all emails stored in it are also deleted. Although our backup service can restore them, you should always make sure that you have downloaded a copy of the emails, just in case.

Once the email account has been deleted, cPanel will indicate this with a status message in the upper right corner of the page, which completes the deletion process.

In the next article we show you how to Manage eMail accounts: Manage email addresses in cPanel

However, if you are missing any information or are not sure how to set up your email account, please contact our Support Team, which will be happy to help you!

Video tutorial how to create an email account in cPanel

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Updated on March 1, 2024
What is PHPMyAdmin and where can I access it?Manage email addresses in cPanel

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Table of Contents
  • How to create email accounts in cPanel?
    • Introduction
    • Accessing the Email Accounts feature in cPanel
    • Create a new email account
    • Delete an existing email account
    • Video tutorial how to create an email account in cPanel
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