ORC web hosting reviews from our customers

ORC Webhosting GmbH has been the web host and domain provider for thousands of customers for almost 20 years. We deliver undisputed top web hosting products and everything that goes with them. Our web hosting services are always state-of-the-art and we hardly have any downtime. We always try to offer fast support and answer our customers' questions quickly and competently. No long waiting times to solve a problem, not even on weekends or public holidays. In 2020, the average response time to a support request was just 18 minutes. 

Enclosed you will find some reviews of our support and services from our satisfied customers. Our customers gave their ratings on Hostadvice.com, Hosttest.de or Google.com. Real reviews that you can read on these portals.

Top performance Top customer service Fair prices

Review at Hostadvice
5/5
I have been a customer of ORC Webhosting for almost 10 years. So an evaluation is overdue
Almost 10 years is a very long time in this business and therefore a big compliment to ORC Webhosting. I have to say that I have been working in the IT services segment for 35 years and have worked with numerous web hosts during this time. So I think that my assessment is based on a certain comparison.

What distinguishes ORC Webhosting as a solid partner:
The very fast response time: If you have any problems or questions, you will receive an answer and support almost immediately. The high level of customer orientation: Here, as a customer, you are really still king. No consolation, no excuses, no waiting times, a high level of trust and flexibility. Whatever you need is always made possible in a flexible manner. The high level of reliability both in terms of dealing with customer concerns and the reliability of the servers. These work very stably and quickly and are also very securely set up and always technically up to date. Fair prices for fair performance: Quality has its price and you get a lot for your money here. Again and again, for example, you get access to the latest technical features that have been thoroughly checked beforehand. It's just a pleasure. Many of my customers also host their websites and mail servers with ORC Webhosting. From this side, too, I only hear praise. Conclusion: absolutely great!

Amazing Technical Support

Review at Hostadvice
5/5
Whenever I have a technical issue or question, I send in my ticket, and Silvio always gets back to me promptly and helps me no matter what. He goes above and beyond.

Super Kundenservice zu fairem Preis

Review at Hostadvice
5/5
ORC Webhosting ist ein treuer, zuverlässiger Partner geworden. Optimaler Kundenservice mit aussergewöhnlichem Engagement zu einem Superpreis. Was will Mann/Frau mehr. Preis/Leistung mehr als erfüllt. Sehr zu empfehlen. Support schnell und unkompliziert - auch für Anfänger....
orcwebhosting schweiz bewertungen
I.M.
Switzerland

Awesome customer service

Review at Hostadvice
5/5
We had some problems with emails due to changing our name servers to CloudFlare, Mr. Mazenauer helped us resolve the issues in a matter of minutes. Thank you Orc Webhosting and especially Mr. Mazenauer. Now I am recommending to anybody I know Orc Webhosting. Soon I will also move my other websites to Orc Webhosting LLC

Excellent support / price very good

Review at Hostadvice
5/5
Excellent support, even for people like me who have little knowledge of the Internet. Patient, humorous, also very educational and efficient. I have 4 websites here, including in Greek, which is not exactly easy. Fantastic value for money. I must have had a good nose and would be happy to recommend you. I'm very satisfied. Thank you very much!

Price-performance ratio is almost outrageously good

Review at webhostlist
5/5
ORC is our third hoster and we finally feel that we have made the right choice! In our opinion unbeatable!
The price-performance ratio is almost outrageously good and if there are any problems you get really reliable and extensive support!

Very satisfied - first class support

Review at Hostadvice
5/5
The best web host I know. And we have already tested a few. Because of my position in the company, I deal with a lot of customer support. The support from ORC Webhosting is outstanding. Haven't seen a lot of customer support that is as fast, competent and friendly as ORC's, regardless of the day and time. In the web hosting segment, support is simply the most important thing. ORC Webhosting Support 10/10 points!

Above and beyond

Review at Hostadvice
5/5
ORC continues to go above and beyond for customer service. They have timely replies and solutions to my problems. This last time I was unable to figure out a fix myself so they simply did it for me. Excellent service all the time!
orcwebhosting bewertung canada
Jim M.
Canada

Extra mile with no ifs or buts!

Bewertung bei Hosttest
5/5
Everything started with an HTTP ERROR 500 message. The support of ORC Webhosting GmbH not only ended with this error correction, but with great effort the team fixed other "imperfections" with several plugins!

Great customer service, secure data, simple, uncomplicated & competent

Bewertung bei Hosttest
5/5
ORC Webhosting offers a super service and you can always reach someone if you have any questions and get quick, competent answers that help you immediately. There are people behind ORC Webhosting and not just "machines". In addition to the very good hosting service, where we know our data is in safe hands, we particularly appreciate the personal support and customer service at ORC Webhosting. We can therefore unreservedly recommend ORC Webhosting!

Impressive customer service

Bewertung bei Hosttest
5/5
When moving my WordPress website to ORCWebhosting, I was totally lost and no longer knew where up and down was. (Quite my own mistakes, because ORCWebhosting is extremely well structured and clear. That's why I wanted to curb it.). I found help immediately under the help line and from Mr. Mazenauer, friendly, patient and competent. At first he gave me good advice on how I could find my way around, but very quickly after our conversation he sent me an email because he must have noticed that that might not be enough. Here is his message, which I found remarkable and which is why I would like to quote: "I think it is better if you give us the access data for your old ... account and we move the site for you. Since this is a WordPress, the database must also be moved and that can get complicated. " That happened and another small problem could be solved very quickly. Big thanks to such customer service. Something like that can only be recommended.

Just awesome!

Bewertung bei Hosttest
5/5
We have now (9) hosted all of our domains at ORC because everything fits. What is very important to us, the support works perfectly, no matter what time of the day and what day of the week. Keep it up!

Support in setting up the contact form with reCAPTCHA

Bewertung bei Hosttest
5/5
As always, the service was exceptional! All Saturday afternoon I was creating a website with commercial software. After I uploaded this to the web server, there was an inexplicable error in the contact form and ReCAPTCHA. On Saturday evening shortly before 10 p.m. I opened a "ticket" and asked for help. I left the office and when I got home 45 minutes later and checked the "ticket" had already been processed by support and the problem was solved! Many many thanks!